Full Force Digital orchestrated a digital content experience by designing and implementing a solid technology foundation and develop a full program around people and processes (and the maturity thereof).
Complex multi-functional aspects had to be understood and modelled. Orchestrated data, profiles, content and technology went hand in hand with growing digital competencies, changing organizational design, and enabling delivery of a unique e-commerce proposition. This had to undergo a global rollout, considering different organisations and maturity levels, including a combination of central solutions and a local menu of options.
Within 14 months, the designed technology stack was fully implemented and operational across 14 countries. This led to 30% costs savings vs. the running costs of existing technology, contributing to the delivery of 200% growth vs. average market growth.
The combination of deep technology and executive business knowledge drove this complete digital transformation from strategy to implementation.