Effectively managing the MarTech landscape is vital and a key enabler for the delivery of the ultimate customer experience.
Full Force Digital orchestrates this optimization process by designing future architecture, coordinating with stakeholders, and guiding the journey towards the end goal. This includes implementing headless CMS, automating DAM processes, enhancing enterprise search capabilities, and delivering a PIM solution and progressive web apps.
As a result, Rituals has effectively accomplished centralized management of all channels from a single source, leading to notable simplification and elimination of redundancies, while simultaneously enhancing quality. This comprehensive approach ensures that all customer touchpoints, including their flagship webstore, are being optimized to cater to future requirements.