Swiss Sense

Design a roadmap of Scalable Content for International Growth

Swiss Sense partnered with Full Force Digital to evaluate whether its technologies, processes, and organizational setup for content were positioned to fulfill their ambitions for customer experience and international growth.

Making it happen

Full Force Digital delivered actionable insights and clarity in several key areas:

Current State Analysis: provided a comprehensive overview of how content, data, technology, and processes interact within Swiss Sense, identifying strengths and opportunities for improvement, using Full Force Digital’s Content Value Chain model.
Strategic Roadmap: outlined a stepwise evolution of content operations, highlighting quick wins, automation possibilities, and long-term goals for omnichannel digital management.
Artefacts and Deliverables: supplied Swiss Sense with detailed documentation, including a transformation roadmap, process models, and recommendations for pilot projects to deliver immediate value and support long-term ambitions.

Results and value

Swiss Sense now operates with a clear, insight-driven foundation for decision making. The investigation enabled the company to:

Prioritize initiatives that deliver measurable business growth through seamless, personalized content experiences.
Align teams and technologies for efficient, scalable content creation and distribution.
Confidently pursue international expansion and enhanced customer engagement.

We look back on the process with a positive feeling; it has opened our eyes. We now have a clear understanding of the next steps.

Fabienne Geraedts
Director Retail & Formula at Swiss Sense

About Swiss Sense

Swiss Sense is a Dutch family-owned company specializing in sleep solutions—beds, mattresses, and bedroom accessories. Established in 2006 in Uden, the company has grown to over 120 stores across the Netherlands, Belgium, Germany, Austria, and Denmark.

We’re proud to have supported Swiss Sense’s initial efforts for scalable content; they're now prepared to execute their plans with confidence.

Laura van Nigtevegt
Partner

Contact

Connect with us

Virtually or personally

Let's talk

Let's chat